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Avg Rating 5 (1)

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Jobs Completed

Summary

Video introduction

LANGUAGES

English

EDUCATION

De La Salle University - Dasmarinas

Bachelor of Science in Hotel and Restaurant Management, 2007-2012


CERTIFICATIONS

N/A

Graphic Desginer

Graphic Design

Job Type : Hourly

$ 9.10 /hourly

Most of my projects are with startup companies. I help them with their banners, logos, cartoons, vexel art and mock-up. More

Social Media Manager

Social Media Management

Job Type : Hourly

$ 10.40 /hourly

Blog posting, content writing, email marketing, and social media content creation for real estate. More

Client Success Administrator

Admin Support & Virtual Assistants

Job Type : Hourly

$ 10.40 /hourly

Back-office support role designed to assist customer success team with admin support. Primary tasks include invoice generation, sales and marketing metrics tracking, process management, FAQ managem... More

Carla Higham

Rating is 5 out of 5 . Jun 23, 2022 09:28 am

If you're looking for a multi-talented virtual assistant with experience with virtually every platform, Ms. Tirona should be at the top of your list.

Summary

Hi! I have been working for 12 years. I handled and performed different roles such as Travel Agent, Support Engineer, Executive Assistant and Social Media Manager within call center, it software and virtual assistant industriesI have advanced skills in different applications and platforms.Kibana,...show more

WORK EXPERIENCE

Senior Support Engineer - Expense |

May 2022 - Mar 2022

Monitor and resolve user daily requests through Salesforce and Jira Conduct test and troubleshoot clients entity using Kibana and MySQL Subject Matter Expert of SSO & Performance, SFTP, Credit Card and Travel Request Provides technical training for newly hired support engineer Documented entire project specification, development phases, and training materials Act as an Incident Technical Owner and work closely with development team Conduct Quality Assurance Review Create and update knowledge base article Serving as a Product Group Lead Back-up and collaborate with different teams for any escalation or update

Virtual Assistant | Executive Assistant |

Nov 2019 - Apr 2022

Manage scheduling for CFO Draft, review and send communications on behalf of CFO Organize and prepare for meetings, including gathering documents and attending to logistics of meetings Answer and respond to phone calls, communicate messages and information to the executive Prioritize emails and respond when necessary Coordinate travel arrangements Maintain various records and documents for CFO

Virtual Assistant | Social Media Manager |

Dec 2021 - Apr 2022

Blog posting, content writing, email marketing, and social media content creation for real estate

OTHER EXPERIENCES

N/A

SKILLS

  • General Virtual Assistant
  • Executive Assistant
  • Social Media Marketing

PORTFOLIO

Graphics

I've also been a Graphic Designer for more than a year, most of my projects are with startup companies. I help them with their banners, logos, cartoons, vexel art and mock-up. Here's the link for my portfolio.