Telemarketer

Admin Support & Virtual Assistants

Job Type : Hourly

$ 10.40 /hourly

A telemarketer who is responsible for generating sales by talking to potential and existing customers on the phone, making cold calls, influencing existing and potential customers to purchase the p... More

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Summary

HND,ACII and LinkedIn certification

I have a diploma and an Associate degree in Insurance and certifications in customer service and sales development. I am still in the learning process and acquiring more skills and knowledge for personal improvement and career betterment.show more

WORK EXPERIENCE

Customer Service Executive/Telemarketer/Underwriter | Crusader General Insurance Ltd.

Feb 2011 - Sep 2013

- make inbound and outbound calls to existing and potential clients - promptly resolve all tickets assigned to me - promptly issued policy documents, endorsements, and renewal of policies. - promptly followed up on clients on the renewal of expired policies. - Documented all clients' details in the CRM - managed a team of junior customer support for work efficiency

Sales development Representative | Beebee Ventures

Dec 2013 - May 2022

- make and receive over 150 cold and warm calls to potential customers to create awareness about available products and services. - record customer details, sales, and track orders and delivery - engaged in lead generation - professional use of a script to provide information about available products and their features and services. - take part in training - onboard new clients into CRM used for nurturing and follow-up. - collect correct information from leads and entered them into the provided database.

OTHER EXPERIENCES

Customer Service officer

- professionally respond to incoming and outgoing calls from prospective and existing clients - promptly resolved all clients' concerns and issues - carried out underwriting of policies assigned - prepared and submitted several status reports - professional use of scripts to provide information about available services, packages, and products.

SKILLS

Telemarketing

PORTFOLIO

N/A